FAQs

Manage My Account

To create an account, click on the LOGIN Button in the top right hand corner. From here click Don’t have an account? Register now which is located under the Google and Facebook buttons.

Enter your details and a password and click CREATE ACCOUNT your name should now replace the LOGIN button in the top right hand corner. Make sure you login every time you access the page to ensure you can access events you have purchased.

Click on the LOGIN button located in the top right hand corner of the home page. Select FORGOT PASSWORD? located under the password box and follow the prompts provided.

When logging in, please use the method that you used to register your account.

So if you registered with Facebook or Google you will need to login with Facebook or Google.

If you registered with your email, you will need to login with your email and password.

Login to your SwimTV account and click on your NAME in the top right hand corner and select VIEW PROFILE.

Update your details as required and click UPDATE PROFILE.

Your details will be updated.

 

If you have purchased an event in error email support@swimtv.com.au with details of your purchase and we will review your request and contact you to discuss.

Watching

A range of State and National Championship events are available on SwimTV. For a full list of upcoming events, visit the SwimTV homepage.

The schedule of events after May 2021 will be released when confirmed.

SwimTV is $5.99 per event, which gives you access to all sessions and days for the event you purchase.

Navigate to the event you would like to watch, from here click BUY NOW.

In the CART add your details to create an account or if you already have an account, you can  login using the link located under the TOTAL.

In the CHECKOUT add your payment details and click PURCHASE NOW

You’ll be redirected back to the event to start watching all the action. If you’re navigating to a pre-purchased event check How do I watch my purchased pass? for more details.

Remember to login in each time you visit SwimTV.

Click on LOGIN in the top right hand corner of the homepage and enter your email and password or use Google and Facebook login.

Once you’re in, you can access the event on the home page or head to my account to see the events you’ve purchased.

Unfortunately not, the event will remain available for seven days after the last session has concluded so you can re-watch all the action.

The simplest way for iPhone or iPad users is to AirPlay to your Apple TV. Simply start streaming normally and the player will automatically display a share button.

If you are using Google Chrome, you can CAST the player or web browser to your Chrome Cast device connected to your TV.

For past events head to the relevant Member Organisation webpage, or visit the Swimming Australia YouTube channel. If you can’t find what you’re looking for, shoot us an email at support@swimtv.com.au

For Australian Championships head to the www.swimming.org.au for further details on where to view all the action.

For Swimming QLD events head to:

Swimming Queensland

Troubleshooting

SwimTV can be enjoyed on the following browsers and devices:

  • PC (Win 10) Chrome (latest version) Full screen
  • PC (Win 10) Firefox (latest version) Full screen
  • PC (Win 10) Edge (latest version) Full screen
  • MAC (OSX) Safari (latest version) Full screen
  • iPad Air 2 and above (iOS) Safari (latest version) Vertical & Horizontal view/orientation
  • Galaxy S5 and above (Android) Chrome (latest version) Vertical & Horizontal view/orientation
  • Google Pixel 3 and above (Android) Chrome (latest version) Vertical & Horizontal view/orientation
  • iPhone 6S and above (iOS) Safari (latest version) Vertical & Horizontal view/orientation

For Apple users, you will need to mirror your device using AirPlay to an AppleTV.

For Android or Windows users, you will need to access SwimTV using a Chrome browser session and Chromecast to one of the following devices:

  • Chromecast (3rd Generation)
  • Chromecast Ultra
  • Chromecast with Google TV

For further assistance reach out to the team at support@swimtv.com.au